FELIWAY Diffuser

FELIWAY® sends "happy messages" to cats that help them feel safe and secure at home. In this way, FELIWAY® helps cats adjust to the pace of modern life, supporting their well-being and reducing signs of stress such as urine spraying, scratching, or hiding.

The “happy messages” that FELIWAY® uses are the same messages cats release into the environment as a means of communication. These are known as pheromones. When cats feel comfortable and happy, they release these pheromones by rubbing their face against furniture, other household objects, surfaces, people, or even other cats at home. When they later come back across these messages in their environment, this helps cats to feel reassured.

When modern life goes against a cat’s natural needs, they may not feel totally comfortable and may no longer release these messages. Instead, they may begin to show signs of discomfort such as urine spraying, scratching, or hiding. So, by mimicking the “happy messages”, FELIWAY® can help cats to feel comfortable and secure once again.

Many cat parents start to see results within the first seven days of using the FELIWAY® Diffuser. However, all cats are unique and results can vary.

The first signs of your cat feeling more comfortable and secure may come later depending on the duration and severity of their behaviour. We recommend that you use the FELIWAY® Diffuser for at least one month to see the best results. For more information on how long all our FELIWAY® diffusers take to work, view our full guide here.

Most cats will benefit from the FELIWAY® Diffuser being used continuously to create a pleasant environment in your home. The minimum recommended duration of use for FELIWAY® is one month.

You should use the FELIWAY® Diffuser to comfort your cat when:

• Your cat shows stress-related signs, such as urine marking or scratching on walls or furniture.
• Your cat shows signs of unhappiness (e.g. hiding, low activity, lack of appetite, excessive grooming, etc.).
• You are planning to make changes in your home (e.g. moving, renovation, decoration, arrival of a new pet, arrival of a new family member, etc.).

The FELIWAY® Diffuser should be used in the room where your cat spends the most amount of time. Plug the diffuser into a properly functioning electrical socket that has clear space above it of at least 4ft (1.2m). This allows the oily vapor that carries the “happy messages” to rise above the diffuser in a column of warm air and into the surrounding environment.

If your cat is urinating, hiding, or has a lack of appetite for medical reasons, FELIWAY® Diffuser will not help. In these situations, it is important to consult a vet to rule out any potential medical issues. Other situations in which the FELIWAY® Diffuser is not an appropriate solution include:

• If your cat is urinating in your home but does not have access to a clean litter box.
• If your cat is scratching your walls or furniture but does not have access to a scratching post.
• If your cat does not get along with another cat living in the same household (we recommend using FELIWAY® Friends instead).
• If there is tension or even aggression towards a cat’s humans (we recommend that you consult your vet or an animal behaviourist).

In these situations, it is important to ensure your cat has access to an adequate number of appropriately placed resources.

The FELIWAY® Diffuser and FELIWAY® Friends have key differences and should be used in different situations. The FELIWAY® Diffuser mimics the natural messages that cats use to communicate and mark a territory as safe and secure, known as pheromones.

FELIWAY® Friends also mimics natural pheromones, but the ones that mother cats send to their kittens to help them bond together. FELIWAY® Diffuser is a great option for helping cats who are showing signs of stress, such as scratching, urine spraying, or hiding. FELIWAY® Friends is suitable for reducing common signs of tension and conflict between cats at home, such as fighting, chasing, or blocking.

Yes, you can use the FELIWAY® Diffuser and FELIWAY® Friends together at the same time. Using both FELIWAY® diffusers simultaneously can be beneficial in homes with multiple cats who are showing signs of conflict, or where an individual cat may also need extra support. For example, this might be if they’re also showing signs of stress including hiding, urine spraying, or scratching.

Yes, the FELIWAY® Diffuser is fine to use with kittens! There are no age restrictions for using the FELIWAY® Diffuser and kittens respond to the FELIWAY® messages in the same way as adult cats.